Title: User Types

Description: The difference between app users and employees, and how to control which user groups access each application

Tags: users, employees, access-control

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User Types

The platform distinguishes between two types of users: employees and app users.

Employees

Employees are the people who work with you on the project. They log into the backoffice to configure applications, manage data, set up workflows, and administer the platform.

Employees are managed under Settings → Team Members in the backoffice. You invite them by email and assign them roles.

App Users

App users are the people who use the applications you build — your customers, clients, or end users. They register and log into your applications (not the backoffice).

App users are separate from employees. An employee can also have an app user account, but the two accounts are distinct.

App users are visible under Users → App Users in the backoffice.

Controlling access per application

Each application can restrict which user groups are allowed to access it. You configure this under Application → Settings → User Groups.

For example:
A customer-facing CRM application might allow all registered app users
An internal reporting application might be restricted to employees only
A beta application might be limited to a specific user group

Registration control

By default, new app users can self-register in your applications. If you want to limit this — for invite-only access, closed betas, or capacity control — you can disable registration.

→ See Registration Control

Opt-ins and consent

You can require app users to accept terms of service, privacy policies, or other consent items before completing registration or accessing the application.

→ See Opt-ins & Consent